Effective Date: October 16, 2025

Company: BELI ZAJEC, d.o.o.
Brand: Authentic Biking
Website: authenticbiking.com

1. Introduction

BELI ZAJEC, d.o.o. (“we”, “us”, “our”) operates the Authentic Biking website and e-mountain biking tour services. We are committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data.

2. Data Controller

BELI ZAJEC, d.o.o.
Radegunda 18c
3330 Mozirje
Slovenia
VAT ID: SI54109213
Email: belizajec@gmail.com

3. What Data We Collect

3.1 When You Browse Our Website

When you visit our website, we automatically collect anonymous usage data through Google Analytics. This includes:

• Pages you visit
• Time spent on the site
• Browser type and device information
• General location (country/city level)
• Referral source (how you found our website)

This data is anonymized and used solely to improve our website experience and understand visitor behavior. We also use cookies to enable Google Analytics functionality.

3.2 When You Request a Tour Booking

When you submit a booking inquiry through our online contact form, we collect:

• Your full name
• Email address
• Phone number
• Address
• Tour preferences and any specific requests you include in your message

We collect this information solely for the purpose of arranging your tour booking and communicating with you about your tour.

4. How We Use Your Data

We use your personal data only for the following purposes:

• Booking arrangements: To process your tour booking request, communicate tour details, and coordinate logistics
• Customer communication: To respond to your inquiries via email or phone
• Service delivery: To provide you with the tour services you have requested
• Website improvement: To analyze website traffic and improve user experience through Google Analytics

We do not use your data for marketing purposes, newsletters, or any automated decision-making.

5. Data Storage and Retention

We do not store your personal data in any database or customer management system. Your booking information is retained only temporarily in email correspondence for the purpose of arranging and completing your tour. Once your tour is completed and all related communication is finished, we do not retain your personal information beyond what may be required for accounting or legal purposes.

6. Payment Information

We do not collect, process, or store any credit card, debit card, or banking details. Payment arrangements are made individually with each customer through various methods as agreed during the booking process (bank transfer, cash, etc.). Any payment information shared is handled securely and not stored by us.

7. Sharing Your Data

We do not sell, rent, or share your personal data with third parties, except in the following circumstances:

• Legal requirements: If required by law or in response to valid legal processes
• Google Analytics: Anonymous usage data is processed by Google Analytics for website analytics purposes. This data cannot be used to identify you personally

8. Third-Party Services

Our website uses the following third-party services:

• Google Analytics: For anonymous website traffic analysis
• Google Maps: To display our location
• Contact Forms: To enable you to send booking inquiries

These services may use cookies or similar technologies. We recommend reviewing their privacy policies for more information.

9. Cookies

Our website uses cookies primarily for Google Analytics purposes. Cookies are small text files stored on your device that help us understand how visitors use our website. You can control or delete cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

10. Photography and Media

During tours, we may take photographs or videos for promotional purposes on our website and social media. You have the right to opt out of being photographed or having your images used. Please inform us at the time of booking or before the tour begins if you do not wish to be included in any photos or videos.

11. Your Rights

Under applicable data protection laws, you have the following rights:

• Right to access: You can request information about the personal data we hold about you
• Right to correction: You can request that we correct any inaccurate personal data
• Right to deletion: You can request that we delete your personal data
• Right to restrict processing: You can request that we limit how we use your data
• Right to object: You can object to our processing of your personal data
• Right to data portability: You can request a copy of your data in a portable format

To exercise any of these rights, please contact us at belizajec@gmail.com.

12. Data Security

We take reasonable measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

13. Children’s Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children. If you are a parent or guardian and believe your child has provided us with personal data, please contact us so we can delete it.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

15. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us:

Email: belizajec@gmail.com
Phone:
+386 41 865 598 (Bojan Napotnik)
+386 31 349 194 (Jan Napotnik)
+386 68 668 986 (Nik Napotnik)

Address:
BELI ZAJEC, d.o.o.
Radegunda 18c
3330 Mozirje
Slovenia